Rohit Phillip

Hi, I'm Rohit Philip. I'm a product designer who cares about solving complex problems by deeply understanding the people around me and the worlds they live in.

I've always believed that design starts with people. Understand them first, and everything else follows.

Client Worked for

Featured Projects

Redesigning the Registration & Onboarding Experience for a Private Social App

The goal was to design an intuitive, emotionally resonant entry point that sets the tone for trust, privacy, and storytelling, ensuring users feel guided and connected from their very first interaction..

  • Mobile App
  • B2C
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Health Reporting Platform: From Data Silos to a Seamless Dashboard

Transformation of fragmented report systems into a unified, user-friendly dashboard...

  • Data Visualization
  • Health Care
  • Salesforce
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Intuitive IVR Automation Interface for Patient Engagement

This project focused on reimagining the user interface of an IVR (Interactive Voice Response) automation system to empower hospital front desk admins with more control, faster setup, and fewer dependencies on IT support..

  • Health Care
  • Salesforce
  • Workflow
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From Hold to Renewal: Reimagining the EC+ Membership Journey

This project aimed to improve the Membership+ renewal flow by reducing account holds caused by outdated payment methods, introducing a simplified self-service experience for updating cards or canceling membership..

  • Health Care
  • Membership
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Transforming Drug Utilization Review (DUR) Through a Patient-Centered Digital Experience

Redesigned the DUR experience to digitally notify patients of medication issues, reducing in-store delays and improving satisfaction..

  • Native App
  • Pharmacy
  • Retail
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Migrating from Oracle CRM to Salesforce CRM for Operational Efficiency

Explores how the Bell Call Center Application, built on Salesforce, streamlines agent workflows through smart search, guided user validation, and seamless cross-platform account merging. By simplifying complex tasks and reducing verification time, the redesigned interface empowers agents to deliver faster, more accurate support..

  • Saleforce
  • Enterprise
  • Health Care
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Simplifying Loyalty Membership Management

A unified hub to help ExtraCare and CarePass members easily manage, understand, and act on their benefits.
 This redesign focused on boosting engagement, reducing cancellations, and delivering clearer value to loyalty customers.

  • Loyalty
  • Membership
  • Retail
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Provider Resource Center (PRC) Redesign

The Provider Resource Center (PRC) serves as the digital front door to Leading provider network. It is a vital touchpoint in the clinician experience, providing access to essential information, tools, and policies..

  • CMS
  • Adobe AEM
  • Health Care
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© 2025 Designed by Rohit Philip